Whats On

QUIZGO QUIZ

04/05/2018

PLAY QUIZGO QUIZ IN AID OF IPSWICH AND DISTRICT KIDNEY ASSOCIATION, MAXIMUM OF 6 PER TEAM, £2.50 PER HEAD LICENCED BAR, FOOD AVAILABLE TO PRE-ORDER FOR THE INTERVAL

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The Welbeloved Club

29/04/2018

The Welbeloved Club is a monthly Sunday lunch club for people aged 65 and over who are lonely and socially isolated in Bishop’s Stortford and Sawbridgeworth. Transport can be provided for anyone coming from outside of Sawbridgeworth.

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The Welbeloved Club

03/06/2018

The Welbeloved Club is a monthly Sunday lunch club that provides a hot meal and refreshments to those aged 65 and over who feel lonely and socially isolated.

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Ladies self defence and awareness course

22/04/2018

This is a Free introduction to practical self defence and awareness. You will learn how to avoid getting into potentially dangerous situations and then some practical self defence techniques if you do. It’s open to women of all ages and no previous martial art training is needed. Class starts at 10am and finnishes at 1.30pm […]

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Management Skills – 1 Day Training Course

18/04/2018

This course is suitable for all Supervisors, Team Leaders, Managers and Directors who have the responsibility of managing a team of any size. This Management Skills course is designed to get the delegates thinking about the difference between leadership and management and how to be successful at both. Course Content • Leadership Styles / Leadership […]

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Emergency First Aid at Work – 1 Day Course

24/05/2018

Course Content • What is First Aid • Breathing and Circulation • Rules and Regulations • Principles of Resuscitation • Responsibilities of the First Aider • Airway Obstruction • Action at an Emergency • Disorders of the Circulation • Primary & Secondary Assessment • Bleeding / Burns / Epilepsy • Defibrillator Training Delegates will be […]

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Telephone Techniques – 1 Day Training Course

14/06/2018

This course aims to help delegates gain confidence, skills and techniques when talking with clients and colleagues on the telephone. Delegates will gain confidence, competence and control and be able to analyse the importance of excellent customer service and how this impacts on the business. Course Content • Why customer service is important • Managing […]

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Management Skills – 1 Day Training Course

04/07/2018

This course is suitable for all Supervisors, Team Leaders, Managers and Directors who have the responsibility of managing a team of any size. This Management Skills course is designed to get the delegates thinking about the difference between leadership and management and how to be successful at both. Course Content • Leadership Styles / Leadership […]

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Customer Service Skills – 1 Day Training Course

11/07/2018

This course is designed to assist staff handling customers to increase their confidence, in building relationships and by communicating effectively. Staff will learn how to handle dissatisfied customers more assertively, offering reassurance and resolutions, excelling the customer’s expectations and managing customer expectations where their complaint cannot be satisfied immediately. Course Content • Communicating effectively • […]

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