PREMIER TRAVEL LOOKING AFTER ITS CUSTOMERS
Following the collapse of Monarch Airlines, the fifth largest airline in the UK
Following the unfortunate news that travel company, the Monarch Group, has ceased trading in the early hours of this morning, Monday October 2nd 2017. Premier Travel’s priority is to ensure any of their customers who have a booking through Monarch, both in resort and due to travel, are looked after.
All customers who have Monarch bookings through Premier Travel are financially protected.
Premier Travel have set up an emergency team at its head office in Cambourne to coordinate the efforts to contact all affected customers both in resort and due to travel with Monarch to advise them of alternative arrangements.
Premier Travel have been monitoring the situation since Saturday and had already prepared details of which customers are overseas and which customers are due to depart.
Paul Waters, director at Premier Travel, said: “Our customers and their travel plans are of the utmost importance to us at this time and our priority is communicating with them to reduce the impact of this failure.
Our thoughts and best wishes go to all our colleagues and friends within the Monarch Group at this time. Monarch have been operating since 1967 and have been a huge supporter of independent travel agents since their inception.”
Customers who have any concerns are asked to contact their local Premier Travel branch or telephone 01223 516516.
For further information about Premier Travel, visit the website: www.premier-travel.co.uk
About Premier Travel
Premier Travel (www.premier-travel.co.uk) is a privately owned, independent travel agency who have been in travel since 1936. They have 21 branches in the South East of England, including 18 in East Anglia, Their long serving staff have excellent destination knowledge and their own client base who book with them each year
Premier Travel, East Anglia: Bishop’s Stortford, Bury St Edmunds, Cambridge, Cambourne, Dereham, Ely, Halstead, Haverhill, Huntingdon, Newmarket, Norwich, Bedford Street, and Reepham Road (including a specialist “Travel Australia”), Royston, Saffron Walden, St Ives, St Neots, Swaffham and Wymondham.
Premier Travel South: Bexhill, Reigate and Seaford.